OCR National Certificate Level 3 Unit 1

In this unit, you will develop a thorough knowledge and understanding of communication in a business context. You will also demonstrate how ICT can be used to support and enhance business communication.
You will produce evidence to meet the unit assessment objectives in order to show that you understand:

• the role and contribution of communication technology to business
• the aids and barriers to effective communication
• the application of a presentation style to document creation

• the use of written communication using ICT in a business context
• the effective use of email in a business context
• document and computer security in the workplace
• the use of standard ways of working to work safely, keep information secure and manage personal information.

Click here for the OCR Unit specification.

Unit 1 assignment
Task 1 links
(links to AO3)	How to set out a business letter
	Setting out a report	Using style sheets in Word
	Business web page layout
	The layout of an effective business PowerPoint
Task 2 links
(Links to AO1 and part of AO4)	Ineffective emails	Video conferencing case study
	Pointless emails	Advantages and disadvantages of video conferencing
	Writing emails	What is an intranet?
	Advantages and disadvantages of email	Disadvantages of intranets
	Why email might be unsuitable for business...	Advantages and disadvantages of intranets
	What is ecommerce?	What is ebusiness?
	What is emarketing?
	Advantages and disadvantages of emarketing
Task 3 links	Techniques	Samples for use in your presentation
(links to AO2 and AO4)	What makes a successful PowerPoint presentation	PDA presentation
	Barriers to communication in business	Interactive video presentation
	Points about written communication	SkyBiz presentation
		WebSpy
		Successful memo
Task 4 links
(links to AO5 and AO4)	Email netiquette principles
	Professional email signature
Task 5
(links to AO6 and AO4)	Presentation on business ICT security issues
	Definitions of terms used to describe ICT security issues
Task 6
(links to AO7)	Make sure that you provide evidence that you have complied with all the rules set out by New Solutions for Business.
	ICT Health and Safety in the workplace